Privacy Policy

This page is maintained by IPTV Flix UK to explain how we handle personal information for visitors to this website and customers of our subscription service.

Contact details you give us — such as your name, email address or WhatsApp number — when you request a trial, buy a subscription or contact support.

Order information such as the plan you chose, activation date and support history.

Basic technical information such as IP address, browser type and pages visited, collected automatically when you browse this site.

To activate and manage your subscription and send you your login details.

To provide customer support and respond to your messages.

To handle refunds, prevent fraud and abuse of free trials, and keep the service secure.

To improve the website and understand which pages are useful.

We process your data to perform the contract you enter into when you subscribe, to meet our legal obligations, and for our legitimate interests in running and securing the service.

We do not sell your personal data.

We share data only with the service providers we need to run the business — for example messaging platforms used for support, payment processors and hosting providers — and only to the extent required.

We may disclose information where we are legally required to do so.

This website uses essential cookies needed for pages to work correctly, and may use analytics cookies to measure traffic in aggregate.

You can block or delete cookies in your browser settings; some parts of the site may then not work as intended.

We keep customer and order records for as long as your subscription is active and for a reasonable period afterwards to handle renewals, support and accounting obligations, then delete or anonymise them.

We use access controls and encrypted connections to protect data in transit, and limit who can access customer records. No online service can be completely secure, but we take reasonable steps to protect your information.

You can ask us for a copy of the personal data we hold about you, ask us to correct it, or ask us to delete it where we no longer need it.

You can also object to certain processing or ask us to restrict it. Contact us and we will respond within a reasonable time.

For any privacy request, message us on WhatsApp at +447856271242 or email iptvflixuk@gmail.com.