Terms & Conditions

By purchasing, activating or using an IPTV Flix UK subscription you agree to these terms and conditions. If you do not agree with them, please do not use the service.

We may update these terms from time to time. The version published on this page is the version that applies to your subscription.

IPTV Flix UK provides access credentials to a streaming service that can be used with third-party player applications on devices such as Smart TVs, Firestick, Android boxes, phones, tablets and computers.

We do not host, store, record or broadcast any media content ourselves, and we do not sell or supply any hardware.

A stable internet connection of at least 25 Mbps is recommended. Streaming quality depends on your own connection, device and internet provider.

Subscription plans are sold for fixed periods (for example 1, 3, 6 or 12 months) and for a set number of simultaneous connections.

Accounts are normally activated within minutes of payment and login details are sent to you by WhatsApp or email.

Using more simultaneous connections than your plan allows may cause your account to be temporarily blocked.

All prices are shown in pounds sterling and are payable in advance for the full subscription period.

Subscriptions do not renew automatically. You choose whether to renew at the end of each period.

We offer a 7-day refund period from the date of activation where a technical fault cannot be resolved by our support team.

To request a refund, contact support on WhatsApp within the 7-day period and allow us a reasonable opportunity to fix the issue first.

Refunds are not available where the problem is caused by your own internet connection, device, or by a breach of these terms.

The 24-hour free trial is offered once per customer and per household, and is intended to let you test compatibility and stream quality before buying.

We may refuse or end a trial where we believe it is being misused.

Your subscription is for private, personal viewing only. You must not resell, share, redistribute, rebroadcast, or publicly display the service or your credentials.

You must not attempt to reverse-engineer, copy, record or interfere with the service or its servers.

You are responsible for checking that your use of the service complies with the laws of the country you are in.

We may suspend or terminate an account, without refund, where these terms are breached — in particular where credentials are shared or resold, or where fraudulent payment is used.

We aim for 99.9% uptime but cannot guarantee uninterrupted service. Maintenance, upstream outages and internet issues can occasionally affect availability.

Channel and content line-ups can change at any time without notice.

To the fullest extent permitted by law, our liability is limited to the amount you paid for your current subscription period.

Questions about these terms? Message our 24/7 support team on WhatsApp at +447856271242 or email iptvflixuk@gmail.com.